Privacy Policy

Koguma AI, LLC (“Koguma”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (the “Service”).

1. Information We Collect

We collect information that you voluntarily provide to us when you use the Service, including:

• Account information (such as email address and preferred language)
• Translation history and saved phrases
• Voice input recordings (only when you choose to use voice features)
• Feedback, support requests, and communications with us
• Device information, usage data, and analytics (to improve the Service)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our translation and language tools
• Personalize your experience with Koguma
• Respond to your questions and provide customer support
• Send important updates about the Service (you can opt out of marketing emails)
• Detect and prevent fraud or abuse

3. Children’s Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hello@koguma.ai and we will promptly delete it.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers (such as cloud hosting and AI model providers) who assist us in operating the Service, under strict confidentiality obligations. We may also disclose information if required by law or to protect our rights.

5. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States. We take appropriate safeguards to protect your data in accordance with this policy.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You can manage much of your data directly within the Koguma app, or contact us at hello@koguma.ai for assistance.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.